CMP Canadian Mortgage Awards - Best Customer Service from an Individual Office

"They say, 'the proof is in the pudding.' For us, winning the award for Best Customer Service is proof that our dedication to our
clients paid off. We take great pride in going above and beyond. We wanted to be better than just good. We wanted to be the best and now we have been acknowledged for it. This award is a powerful recognition because in the end, it's all about the client."
Read an article about Averbach Mortgages in CMP Magazine (PDF)
Testimonials
"When first introduced to Averbach Mortgages, I knew nothing of home ownership. Nothing.
Justin Blacklock took the time it took to listen, debrief, discuss and deliberate with me, whenever I needed, for however long I needed. And I felt I needed to be verbally hand held through almost the entire process. He never left me feeling diminished or feeling ignorant. On the contrary. I felt he cared.
After the first home purchase, and when I had accrued enough equity in my home to dramatically reduce my black cloud of debt, Justin skillfully guided me to conclude that not only was refinancing a viable option for me, but it also was a really a life-altering change.
Simply put, Justin is a gift. As a mortgage broker – no, as a human being – he is one of the good guys. He is more than thorough – and if you know Justin, you know I do not lie. More than just knowing his 'stuff,' he is smart. Really, really smart. He oozes integrity. And he made me laugh. But more than anything, and most importantly to me, he is kind.
I consider Justin more a trusted friend than a broker. I say "I love my mortgage broker!" — and mean it. From this blog I see I am not alone, and the many people I have referred now echo the sentiment also. "
Diane M
"I have worked with Justin Blacklock for several years now and all I an say is WOW. I am terrible with numbers and it is very comforting to know that Justin will explain everything until I totally understand what I am agreeing to and signing.
There is NO question too big or too small for him. He has on occasion gone over things 3 and 4 times until I "get it."
I know I am in good hands with Averbach Mortgages. Thanks Justin!"
Elizabeth
"Justin is very personable and has such a good sense of humor that he made the process fun … and how many interactions with financial professionals are genuinely enjoyable, as well as productive? That said, he is also hyper-vigilant and (appropriately) paranoid about protecting his clients' interests, and he makes sure that everything is double- and triple-checked and that all due diligence is done.
I'm new to Canada, although I have property in the US, and Justin took the time to educate me about the Canadian markets. When I found the place I wanted, Justin set me up with an excellent product despite some tight timelines and some other challenges associated with the sale. I recommended him to two young friends buying their first home, and they were equally thrilled.
I couldn't recommend Averbach more highly!"
Darcy C.
"Justin has taken the time to walk me through all of my transactions and explain all the parts that I just could not understand…he has the patience of a saint!
In my opinion, Justin has performed at a consistently higher level than other Mortgage Brokers. That is the mark of a true professional.
I highly recommend Averbach Mortgages to anyone who is looking for sound information and products. "
Leah
"Thanks to Justin Blacklock, I did not have to worry about some of the more detailed issues with the most important transaction we face in buying a new home. His professional and over-the-top work ethic was more than I could have asked for.
Having Justin on your team will set your mind at ease and leave you to deal with the other matters at hand in your busy schedule.
Thanks again for all your hard work Justin!"
Greg Allan
"We are now working with Justin Blacklock for the second time. Justin is knowledgeable and professional. He got us the very best rates with the terms we were looking for. He is also very personable and always answers our questions and returns calls and emails on a timely basis. We feel we are in good hands with Averbach Mortages and recommend them to our friends."
Bev & Bill Liddle
"Full thumbs up for Justin Blacklock and his team. Would not hesitate to recommend him and Averbach Mortgages to anyone."
Peter Pare
"Justin was a huge help in getting me the right mortgage product for my situation. I would recommend Averbach to anyone without hesitation. "
John W.